Privacy Policy
Effective Date: April 14, 2025
1. Introduction
Onward Collective Resources, LLC (“Onward Light,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website at onward.community, register for Services, or interact with us through digital platforms.
2. What Information We Collect
We may collect the following categories of information:
Personal Information:
Name
Billing and shipping address
Payment information (including credit card numbers)
Email address
Phone number
Device Information:
Web browser type
IP address
Time zone
Cookie information
Device type
Interactions with Website
Order Information:
Products/classes you purchase
Payment details
Delivery and fulfillment information
3. How We Use Your Information
We use your information to:
Fulfill your orders and provide the products and services you request
Process your payments and prevent fraud
Communicate with you about your orders, products, and promotional offers
Improve and optimize our website, class offerings, and your customer experience
Comply with legal obligations and resolve disputes
We do not sell or rent your personal information.
4. How We Share Your Information
We share your personal information with third parties to help us use your information as described above. For example:
Printful: We use Printful to create and fulfill your orders of clothing, journals, and other items in our online store. You can learn more about Printful here.
Service Providers: We engage third-party service providers to assist with payment processing, shipping, and marketing.
TeamUp: We use TeamUp to manage class sign-ups and payment. You can learn more about TeamUp here.
Squarespace: We use Squarespace to collect donations, allow purchases of gift cards, and send you promotional emails.
Mailchimp: We use Mailchimp to manage and send email communications, including class updates, newsletters, and occasional marketing messages. You can learn more about Mailchimp here.
Legal Compliance: We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.
We do not sell your data to third parties for marketing purposes.
5. How We Protect Your Information
We take reasonable administrative, technical, and physical measures to safeguard your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content. You can disable cookies in your browser settings, but doing so may affect some site functionality.
7. Your Privacy Rights
If you are a resident of California or the European Economic Area (EEA), you may have specific rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), as adopted by EEA member states. Depending on your location and applicable law, you may have a right to:
Access the personal information we hold about you
Request correction or deletion of your personal information
Object or restrict our processing of your personal information
Request a portable copy of your personal information
Withdraw your consent at any time, where processing is based on consent
Lodge a complaint with your local data protection authority
To exercise any of these rights, please contact us at [email protected]. We will verify your identity and respond in accordance with applicable law.
8. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or legitimate business needs (e.g., legal obligations or dispute resolution).
9. Business Transfers
In the event of a merger or sale, your data may be transferred to the new entity and used in accordance with this Privacy Policy.
10. Children’s Privacy
Our Services are not intended for individuals under the age of eighteen. We do not knowingly collect personal information from minors. If you believe that we have collected such data, please contact us so we can delete it.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Continued use of our Website or Services after such updates constitutes acceptance of the revised Privacy Policy.
12. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at: